The Department of Justice has announced that individuals wishing to file ADA complaints with the Department will be able to fill out the form and submit it completely electronically. Filers will also immediately receive a "reference number" that can be used whenever contacting the Department about that complaint. The new electronic form is available at:http://www.ada.gov/complaint/

EffectiveMarch 15, 2015DOJ will no longer accept email complaints. However, complaints will still be accepted by U.S. mail. Contact the Department's ADA Information Line at1-800-514-0301(V);1-800-514-0383(TTY) to receive a paper complaint form by mail.

Above information taken from the Great Lakes ADA Center listserv.