Changes to Disney parks' Disability Access Service (DAS) program have some people upset. The DAS program allows qualifying disabled guests and their families to make online ride reservations and access expedited lines at Disney parks in California and Florida. The program was revised to address past abuses, where some individuals exploited it for profit. The new policy narrows eligibility to guests with developmental disabilities, such as autism, who struggle with waiting in long lines. Applicants must now undergo a video interview with Disney staff and a contracted medical professional to determine eligibility. Critics argue the changes are too restrictive and exclude individuals with other disabilities, leading to lawsuits and a shareholder proposal for an independent review of the policies. Disney defends the changes, citing the Americans with Disabilities Act and alternative accommodations for those who don't qualify for DAS. The article also mentions Disney's main competitor, Universal, which offers a similar program for disabled visitors.

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