NEWSWEEK: Social Security Rolling Out Major Change in August: What to Know
The Social Security Administration announced some big changes coming in mid-August. The re will be a new multi-factor authorization processĀ to talk with an agent over the phone. If people want to contact the Social Security office over the phone, they will have to first go to the office in-person to get a PIN. This will be problematic for older adults and people with disabilities--especially in rural areas.