Synthesizing findings from national surveys and discussions with key stakeholders, the report provides invaluable perspective on the benefits of self-direction, while also exposing gaps related to hiring, retention, administrative burdens, and availability of assistance. Key takeaways include:
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Recruiting and retaining workers is extremely challenging for many self-directing participants, underscoring the workforce shortage.
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Low compensation, lack of benefits, inefficient hiring processes, and required trainings that create barriers all contribute to workforce challenges.
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Participants and representatives overwhelmingly desire more robust information and assistance structures to support hiring and managing workers.
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