THE JOURNAL TIMES: United Airlines will make changes for people with wheelchairs after a government investigation
Following an investigation by the federal government after a complaint by a disability advocate, United Airlines has agreed to improve the experience for passengers who use wheelchairs. The airlines will add a filter tool on their website to help people find flights on which the plane can be more easily accommodate wheelchairs. They also agreed to refund the price difference if a passenger needs to take a more expensive flight to accommodate their wheelchair. These changes are expected to take effect early next year.