PHI: Centering DEI in Direct Care Workforce Development
In the summer of 2020, leaders at Knute Nelson, a critical provider of community-based and residential supports and services for older adults in Minnesota, launched an internal Diversity, Equity, and Inclusion (DEI) initiative, with the goal of infusing DEI principles into all aspects of their work. To meet the coming demand for home care and senior services, the ways that the organization recruited and retained its workforce needed to shift.
