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Webinar: Self-Direction for Dually Eligible Individuals Utilizing Long-term Services and Supports (LTSS)

Webinar:  Self-Direction for Dually Eligible Individuals Utilizing Long-term Services and Supports (LTSS)

Wednesday August 21 2019, 12:00 PM - Wednesday August 21 2019, 1:30 PM
@ Online

Self-direction, or consumer-direction, allows consumers to direct and manage their personal care services. It is based on the idea that people who receive LTSS know their needs best. Self-direction promotes personal choice and control over who provides services and how services are provided. Evidence shows that participants in self-directed LTSS programs are more satisfied and have better outcomes than people receiving agency-based services.

Offering consumers the choice to direct their own services can present challenges for health plans. This webinar will discuss the importance of care coordinators, person-centered care planning, and assisting members with management tasks required for self-direction for plans seeking to support consumers in directing their own care.

Featured Speakers

  • Kristen Bugara, MSW, KLSW, Care Management Supervisor, Direction Home Akron Canton Area Agency on Aging & Disabilities
  • Courtland Townes, Deputy Director, Boston Center for Independent Living
  • Maida Castellanos, Personal Care Attendant
  • Carole Stewart, IHSS Consumer

Register now

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