CNN: Uber sued over lack of wheelchair-accessible cars in D.C.
Uber was recently sued by the Equal Rights Center, a civil rights nonprofit based in Washington, D.C., for violating the Americans with Disabilities Act. The suit is based on Uber's Washington, D.C., area services, and alleges that Uber is incapable of adequately providing services to customers with nonfoldable wheelchairs. And even though some cars are wheelchair accessible, there is no way for drivers to indicate that their vehicles are accessible or for riders to request it. Although Uber has introduced the UberWAV app for riders with disabilities, an investigation by the Equal Rights Center showed that riders using the app paid up to twice as much and waited on average eight times longer for rides than people who use Uber's nonaccessible service. The lawsuit alleges that Uber's vehicle requirements actively discourage Uber drivers from operating accessible vehicles.
