After receiving the largest number of complaints in the area of disability air travel, the US Department of Transportation recently released new training material for airlines and passengers.  The DOT worked with disability organizations, airlines, and airports to develop the material.  The material reinforces implementation of the Air Carrier Access Act which prohibits airlines from discriminating against people with disabilities.  It addresses four main areas which include:

1. Wheelchair and guide assistance
2. Stowage, loss, delay, and damage of wheelchairs and other equipment
3. Aircraft seating accommodations
4. Travel with service animals

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