A new home care approach in Scotland is making a real difference in older people's lives.   Like in the U.S, increasing need along with reducing financial resources and workforce meant that achieving improvements using existing resources was key.  In this pilot study, person-centered thinking tools were used to determine what really matters to people.  They looked at each facet of the person's life and by thinking differently and making small changes, they found the person could get a lot more out of her staff time and greatly improve her quality of life.

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