ONBOARD.ORG: Electronic Visit Verification Surveils Homecare Workers and Clients
Since 2016, when Congress passed the CURES Act which included a provision that requires all Medicaid-funded Personal Care Services and Home Health Care Services to implement Electronic Visit Verification, states have been working on getting a system set up. However, as more and more people are required to use it, several issues have arisen. Issues such as responsibilities shifting to workers, privacy concerns, tension between clients and workers have been some of the problems. A impact study in 2021 found that the system tends to reduce the quality and quantity of care by making caregivers spend care time logging their activity, and by preventing them from attending to time-sensitive needs.
